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Street and Alley Repair
Street/Alley repair, including pot holes, is the responsibility of Street Services Department. Maintenance and repair requests should be directed to the City Services Dispatch at 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits.
Street Repairs
Report street repairs, including repairs to potholes to 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits. Please indicate if the repair need is HAZARDOUS so an Emergency response crew can be immediately dispatched. Routine repairs will be performed as workloads permit.
Alley Repairs
To obtain alley repairs, call 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits. The Department of Street Services will inspect the location and schedule repairs as needed.
Sidewalk or Drive Approach Repairs / Replacements
The adjacent property owner is responsible for all repairs or replacement of sidewalks and drive approaches. Hazardous conditions should be reported to the City Services Dispatch at 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits. Street Services will make temporary repairs with asphalt or barricade the sidewalk to make it safe and notify the property owner(s) of the need to make the necessary repairs.
Permanent repairs made with concrete may be done by the property owner or a private contractor provided a permit is issued by the City of Dallas Permit Center, 320 E. Jefferson ((214) 948-4480). The City of Dallas Public Works and Transportation Department has a cost/share program to assist homeowners with the replacement of sidewalks, curbs and drive approaches. Further information about the program is available by contacting (214) 948-4214.
Curb Repairs / Replacements
Curb repair or replacement is only done where the curb is hazardous or where curb displacement is causing a significant standing water problem. Curb repair concerns should be called in to 3-1-1 when dialing from inside the city limits, or (214) 670-5111 when dialing from outside the city limits. The Department of Street Services will make a determination of the need. |