Emergency Situations

The Street Services Department responds to many types of emergency situations, including all types of emergency street repair needs.  Telephones are answered around the clock and crews are dispatched immediately for hazardous situations.

TO REPORT ANY OF THE FOLLOWING HAZARDOUS SITUATIONS DIAL 3-1-1 WHEN CALLING FROM INSIDE THE CITY LIMITS, AND (214) 670-5111 WHEN CALLING FROM OUTSIDE THE DALLAS CITY LIMITS.

• Dangerous pot holes
• Stopped up street drains or flooding
• Debris blocking streets, alleys or creeks
• Loose or missing storm sewer lids
• Missing or damaged guard rails