Environmental and Health Services
Frequently Asked Questions

Who do I call regarding emissions testing for automobiles?

Call the Texas Commission on Environmental Quality in Austin at (512) 239-1000 or call the regional office at (817) 469-6750. Information about a license to provide emissions testing services is available from the Department of Public Safety at (972) 861-2411.

How do I file a complaint about noise?

Call the Environmental Assessment office at (214) 948-4429 to report loud noise from a stationary source, including noise from adjacent properties (e.g., air conditioner units, night clubs, or dumpsters being emptied). Aircraft noise complaints should be referred to the Aviation Department by calling (214) 670-6610. Complaints of noise from moving vehicles are handled by the Police Department.

I have a swarm of bees in my yard. What can I do?

Dust the nest with Resmethrin at night when the bees have returned to the nest or contact a beekeeper to have them removed. (Beekeepers are listed in the yellow pages of the telephone book.)

Where is the Bureau of Vital Statistics located, what are its hours of operation and telephone number?

The Bureau of Vital Statistics is located at Dallas City Hall, 1500 Marilla Street, 1FN. The office is open Monday, Wednesday, Thursday, and Friday, 8:30 a.m. – 4:30 p.m. On Tuesdays, the office is open from 7:30 a.m. to 5:30 p.m. Metered parking is available on the south side of Dallas City Hall. Our lobby entrance faces Akard Street.

The bureau's phone number is (214) 670-3092.